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Old 24th Jan 2012, 10:18 AM   #1
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Default LolaJake

So, I ordered a packy from LolaJake... it was not custom-colored, it was one of the "natural" colors that as far as I can tell just require wrapping it up and shipping it.

... Here's the problem. I placed my order on the 29th of December. Around January 9th, I started getting nervous because supposedly it only takes a week to ship it... but I was e-mailing them to ask WHEN I should expect it because my neighborhood is VERY bad with mail and I wanted to know when I could expect it.

I e-mailed the sales dept, and they replied on the 11th stating that they had sent me an e-mail asking for the color I wanted. Uh, first of all, I didn't get any e-mail; I got one e-mail from them confirming the purchase and one e-mail from paypal. Secondly, the color of the packy was listed on the sale receipt THEIR company sent me. I brought both of those points up, but said what color I wanted anyhow. Their only reply was pretty much "thanks we'll e-mail you when it's ready to go".

Fast-forward to the 20th. Still nothing. No e-mail. No packy. Keep in mind, their own website says they pack it up and ship it, and it should arrive in a week after the order:

"Once your order is placed and has cleared Paypal.com, we will ship it out the following day. Expect delivery within 1 week from date of order."

I am very, very nervous. So I sent them another e-mail on the 20th asking the same question... when can I expect this purchase to be here.

No reply as of yet.

I'm wondering if I have good reason to start getting frustrated. This is something I ordered nearly a month ago, and the service I have been getting is... IMO... terrible. Is it just me? Because frankly I am damn tempted to ask for a refund, if I don't get any word by the 29th. It shouldn't take a month to get something when the website itself promises it within a week. This order was over $120; I am not made of money. I could have taken that elsewhere and gotten something far cheaper, far faster.

Thoughts on what I should do?
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Old 24th Jan 2012, 08:16 PM   #2
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Default Re: LolaJake

what exactly did you buy?? from the way you explained it (bad part of town, expensive package, how you bought it, etc.) it sounds like drugs... i would call any numbers listed.. and i that doesn't work, DEMAND A REFUND!!!! and if they say no...






first you flip out then an epic battle then they will be
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Old 24th Jan 2012, 08:26 PM   #3
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Default Re: LolaJake

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Originally Posted by Anonymous View Post
what exactly did you buy?? from the way you explained it (bad part of town, expensive package, how you bought it, etc.) it sounds like drugs... i would call any numbers listed.. and i that doesn't work, DEMAND A REFUND!!!! and if they say no...






first you flip out then an epic battle then they will be

Do you know what LolaJake is?
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Old 24th Jan 2012, 08:40 PM   #4
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Default Re: LolaJake

What is LolaJake?
__________________
And on an unrelated note you should join the dark side.
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Old 24th Jan 2012, 08:45 PM   #5
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Default Re: LolaJake

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What is LolaJake?
Something related to prosthetics for transguys, I think.
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Old 24th Jan 2012, 09:08 PM   #6
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Default Re: LolaJake

You shouldn't have to wait a month. You should probably try to get your money back
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Old 24th Jan 2012, 11:11 PM   #7
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Default Re: LolaJake

Uhm, maybe I should have explained. LolaJake is a place where you order prosthetic penises. It's mostly for transguys. That's what a packy is. The site says to expect it within a week... it's been almost a month. Just wondering if I should be complaining yet.

- OP
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