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Amazon help please!

Discussion in 'Chit Chat' started by The Aquarius, Mar 23, 2015.

  1. The Aquarius

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    Okay so I just recently bought a poster on amazon.ca and I am completely boggled by what happened so I'll just relay it here.

    When I went to pay for it I completely ignored my credit card number and things and went straight to the order. The only problem is I used a vanilla credit card for my previous things which only had a set amount of money which I use to buy other things. So basically what happened is I payed for something that I didn't actually have money for or is it something else. Just any help would be appreciated for this.
     
  2. Ophelia

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    Hey Aquarius, I'm not sure what happened there, but you can cancel your order pretty easily if you go into the "my order" section. You can always reorder later with new credit card information. I hope that helps :slight_smile:
     
  3. SonicBoom

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    I would just reach out to amazon customer service.
     
  4. MisterTinkles

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    It is better to call customer service, they can act quicker than having to deal with it through the online site by yourself.
     
  5. QueerTransEnby

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    Yeah, cancel the order, then re-enter the new card. I have done this before. Provided, they haven't shipped, you CAN cancel it.