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Old 30th Mar 2009, 02:31 PM   #1
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Default (The Customer's) Not Always Right

Anyone who's worked in any sort of a service industry will find this site HILARIOUS.

http://www.notalwaysright.com/

Basically, it's pages upon pages of stories about bad, bad customers ranging from bars to restaurants; from retail to hospitals; from investment firms to lawyer's offices. It's greeeeat.
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Old 30th Mar 2009, 02:34 PM   #2
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Default Re: (The Customer's) Not Always Right

I have been reading that website everyday for the past few months and it's got to be one of the few things that I actually laugh out loud at. The customers on there are so hilarious and stupid it makes you think, "wow.... I didn't know human beings were that idiotic!"
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Old 30th Mar 2009, 02:38 PM   #3
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Default Re: (The Customer's) Not Always Right

this is sooo funynnnnnyyy!!
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Old 30th Mar 2009, 02:38 PM   #4
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Default Re: (The Customer's) Not Always Right

Quote:
Originally Posted by PurpleTomato View Post
I have been reading that website everyday for the past few months and it's got to be one of the few things that I actually laugh out loud at. The customers on there are so hilarious and stupid it makes you think, "wow.... I didn't know human beings were that idiotic!"
I KNOW, eh? Some of them MUST be made up, or at least fantasies. There are some on there, though, that are too unbelievable to not be true...
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Old 30th Mar 2009, 03:44 PM   #5
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Default Re: (The Customer's) Not Always Right

That is so funny!
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Old 30th Mar 2009, 05:23 PM   #6
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Default Re: (The Customer's) Not Always Right

My favorite one so far..

Quote:
Me: “Thank you for calling Tech Support, how can I help you?”

Customer: “Hi - could you send me one of your free connection CDs?”

Me: “Sure!”

(I pull up her account and see that she’s already ordered 50 copies.)

Me: “Uh, ma’am? It seems you’ve already requested several CDs. Is there a reason you need another?”

Customer: “Well, yes! I used up the other CDs already.”

Me: “Ma’am, you can re-use the CDs. Have you been throwing them away?”

Customer: “No. I put them into the little slot and they just slide in, and the computer keeps them. I thought it was like a bus ticket!”

(I recommended that she go to a local repair shop. They in turn removed almost 100 CDs from the inside of her case.)
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Old 30th Mar 2009, 06:45 PM   #7
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Default Re: (The Customer's) Not Always Right

LOL! These are great! Thanks for sharing!
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Old 30th Mar 2009, 07:01 PM   #8
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Default Re: (The Customer's) Not Always Right

hahaha these are awesome!!
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Old 30th Mar 2009, 07:24 PM   #9
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Default Re: (The Customer's) Not Always Right

A couple of weeks ago I was bored so I read literally all of them
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Old 30th Mar 2009, 07:27 PM   #10
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Default Re: (The Customer's) Not Always Right

"

(This exchange happened between two co-workers.)

Waitress: “I need a fourth of a chicken to go, please.”

Cook: “OK, a quarter chicken it is!”

Waitress: “NO! I ASKED FOR A FOURTH!”

Cook: “A quarter and a fourth are the same thing.”

Waitress: “Oh…is there another word for a half?”
"

I've had a similar issue when I worked at Wendy's.
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Old 30th Mar 2009, 07:30 PM   #11
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Default Re: (The Customer's) Not Always Right

Only a few months ago I had this middle aged woman at work who was asking me how to get gum out of the candy machine. As far as I could tell until that point she had an average mental capacity. But she went on asking how much money it requires, why a nickel didnt make it do anything, where the gum comes out of, and more. My co-workers and I were in tears.
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Old 30th Mar 2009, 07:38 PM   #12
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Default Re: (The Customer's) Not Always Right

darn.
now i have a new obsession.
i'm never going to get my homework done now. o.O
hahaha... that site is amazing...
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Old 30th Mar 2009, 08:33 PM   #13
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love that site

I had to send one in:

ME: Hi welcome to coldstone

Customer: Hello, can I have mint ice cream with chocolate chips and a brownie?

ME: Sure...here you go

Customer: What is this?!

ME: The Ice cream you orderd

Customer: I wanted Vanilla with chocolate ice cream

ME: Sorry about that, Ill fix the problem right away...Here you go

Customer: What is this?!

ME: The corrected Ice cream order, is something wrong?

Customer: Yes, I wanted mint ice cream with chocolate chips.

ME: Im sorry let me fix that right away...Here you go.

Customer: I want to speak with a manager.

Me: I am the manager, im sorry about the mix up earlier but is everything ok?

Customer: No! you forgot to put my brownie inside!

Me: I apologize, let me give on to you on the house.

Customer: No I dont want it. (at the Register) Where am I?

Me:...Coldstone....

Customer: Oh I thought this was Marble Slab. My son gave me the wrong directions. No wonder your service is bad.

(She came in every weekend for 3 months. We would go through this routine every time. We later found out she had alzheimer's from her son. She wasent supposed to leave the house alone. Apperently she was sneaking out.)
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Old 30th Mar 2009, 09:04 PM   #14
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Default Re: (The Customer's) Not Always Right

(A customer walks up to the counter where we have LGBT books up for Pride month.)

Customer: “What the h***! Why are you guys showing off all these hommasesual books?”

Me: “Homma what?”

Customer: “Hommasesual books… you know, dudes with other dudes and stuff. You should be ashamed.”

Me: “I still don’t understand. I have no idea what a hommasesual is or ‘dudes with other dudes.’ I’m not sure what that means.”

Customer: ”Oh, you all are a bunch of f**s here!”

Coworker: “What, you’re looking for bags?”

Customer: *gets fed up and leaves*
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Old 30th Mar 2009, 09:14 PM   #15
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Default Re: (The Customer's) Not Always Right

Quote:
Originally Posted by Legnaj View Post
love that site

I had to send one in:

ME: Hi welcome to coldstone

Customer: Hello, can I have mint ice cream with chocolate chips and a brownie?

ME: Sure...here you go

Customer: What is this?!

ME: The Ice cream you orderd

Customer: I wanted Vanilla with chocolate ice cream

ME: Sorry about that, Ill fix the problem right away...Here you go

Customer: What is this?!

ME: The corrected Ice cream order, is something wrong?

Customer: Yes, I wanted mint ice cream with chocolate chips.

ME: Im sorry let me fix that right away...Here you go.

Customer: I want to speak with a manager.

Me: I am the manager, im sorry about the mix up earlier but is everything ok?

Customer: No! you forgot to put my brownie inside!

Me: I apologize, let me give on to you on the house.

Customer: No I dont want it. (at the Register) Where am I?

Me:...Coldstone....

Customer: Oh I thought this was Marble Slab. My son gave me the wrong directions. No wonder your service is bad.

(She came in every weekend for 3 months. We would go through this routine every time. We later found out she had alzheimer's from her son. She wasent supposed to leave the house alone. Apperently she was sneaking out.)
Hahahaha how random!!
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Old 30th Mar 2009, 09:57 PM   #16
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Default Re: (The Customer's) Not Always Right

Customer: “You’re scary.”

Me: “I’m sorry?”

Customer: “You’re scary. Your face is scary.”

Me: “I’m sorry, I can’t change how my face looks.”

Customer: “You need to. You work in a store. You need to be less scary. Change your face.”

Me: “…again, I’m sorry my face scares you. Have a good day.”
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Old 31st Mar 2009, 01:43 AM   #17
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Default Re: (The Customer's) Not Always Right

Wow, those stories are outrageous.

People sure can be stupid.
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Old 31st Mar 2009, 03:11 AM   #18
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Default Re: (The Customer's) Not Always Right

(Someone had left a massager in my department, and a little boy of about four found it and began to experiment with it. He held it up to his dad’s back and pushed the button; when that elicited no reaction, he held it up to his grandmother’s pelvic area and pushed the button.)

Grandma: “OOOOOOOOH! It’s a vibrator! ”

Little boy: *laughing* “Did it tickle?”

Grandma: “Yes, it tickled! But put it down before you break it and your daddy has to buy it.”

Little boy: *skips out toward main mall* “It’s a vibrator, a vibrator! I vibrated Granny!!!”



Sooooo Wrong.
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Old 31st Mar 2009, 06:48 AM   #19
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Default Re: (The Customer's) Not Always Right

This one is the sweetest story I've read in ages,

Quote:

(A couple walk in, the lady in front, the man trailing tiredly behind. The lady spins around the store.)

Me: “Can I help you with anything today?”

Lady: “I need these pants in size 0, pronto.”

Me: “Who are you getting them for?”

Lady: “MYSELF! What do you think!”

(I get her what she wants, she takes them and goes into a change room.)

Lady: “HEY, these are defective! Get me another pair!”

Me: “May I suggest a bigger size?”

Lady: “Are you saying I look fat? That I can’t fit into these pants?! I’ll have you know, I always wear size 0… these pants must be made wrong! Now get me another pair!”

Man: “Honey, those are really small pants, just try a slightly bigger one.”

(Without a pause, she turns around and slaps the man.)

Lady: “Why can’t you just be on my side! That was so rude! You’re sleeping on the couch tonight!”

Man: “We don’t live together.”

Lady: “What do you mean! We moved in last week… remember?”

Man: “No… we don’t live together.”

(The lady realizes he’s not caving. She flicks a look at me, then tries a different route.)

Lady: “Well, I mean, you’re still sleeping on the couch in your own apartment! To show remorse for disrespecting me. Or else!”

Man: “Or else what?”

Lady: “Or else I’m dumping you!”

Man: “… Okay.”

Lady: “You just–you just like HER, don’t–” *walks out fast, sobbing*

(The man stayed behind and apologized to me. My shift was ending so we went for dinner, and long story short he’s now my fiance! Couldn’t ask for a better man, and I’ve got to thank that lady someday for making it all possible…)
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Old 31st Mar 2009, 10:10 AM   #20
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Default Re: (The Customer's) Not Always Right

the customer is never right, the only reason the customer is "right" is because company wants to keep business and customers.
I almost yelled at a lady cause she was bitching about how we asked for her ID cause her signature on her credit card was rubbed off and no other stores asked for it. It's for your own god damn safety, seriously I hope she gets her credit card stolen.
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