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Old 6th May 2011, 07:06 PM   #1
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Default EmptyClosets Upgrade - Survey

Hey peeps,

Just to let you all know that we're now at Stage 2 of the consultation with members regarding EC's upgrades over the summer.

See the Announcement for more details about the survey etc.

EmptyClosets Upgrade - Member Consultation

Let me know if you have any questions or anything.

Martin.
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Old 6th May 2011, 07:17 PM   #2
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Default Re: EmptyClosets Upgrade - Survey

Um I've been trying to fill it out for the past 20 minutes and it keeps on telling me I've already filled out the survey when I have only gotten to the site redesign page 1. I'm I the only one experiencing this?
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Old 6th May 2011, 07:21 PM   #3
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Default Re: EmptyClosets Upgrade - Survey

I got as far as putting my user name in, hit next and it did nothing, hit next again and got told I'd already done the survey.
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Old 6th May 2011, 07:31 PM   #4
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Default Re: EmptyClosets Upgrade - Survey

I had the same issue. More specifically, the first time I hit "Next", it brought me back to the same page I was already on, with all of the fields filled in as I had filled them in before. I then hit next again, and it told me I had already filled out the survey.
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Old 6th May 2011, 07:32 PM   #5
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Default Re: EmptyClosets Upgrade - Survey

Okies, it seems to be having some sort of bizarre problem for quite a few people. There is a high influx of members trying to complete it, and a few of them are able to but there must be a setting in place somewhere that is affecting others.

I'll have a look and see what I can do to mix it.

Martin.
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Old 6th May 2011, 07:33 PM   #6
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Default Re: EmptyClosets Upgrade - Survey

Quote:
Originally Posted by Gamer am I View Post
I had the same issue. More specifically, the first time I hit "Next", it brought me back to the same page I was already on, with all of the fields filled in as I had filled them in before. I then hit next again, and it told me I had already filled out the survey.
Exact same thing for me
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Old 6th May 2011, 07:35 PM   #7
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Default Re: EmptyClosets Upgrade - Survey

I didn't have a problem. o_O
Hm. Weird.
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Old 6th May 2011, 07:49 PM   #8
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Default Re: EmptyClosets Upgrade - Survey

I've had to put in a support ticket with SurveyGizmo because of the problems. The settings all appear to be fine, and some stupid bug has proceeded to lock me out of tracking abandoned responses so I cant even delete them and try it again. Hopefully they'll get back to me soon.

Sorry about this peeps. Everything was working fine until the stupid thing actually got non-test responses.

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Old 6th May 2011, 07:55 PM   #9
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Default Re: EmptyClosets Upgrade - Survey

So then we should hold off on trying to fill out the survey?
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Old 6th May 2011, 07:59 PM   #10
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Default Re: EmptyClosets Upgrade - Survey

oh, I should have read this first ... well I did the first page? I'm sure you'll find all the information that I provided useful.
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Old 6th May 2011, 08:00 PM   #11
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Default Re: EmptyClosets Upgrade - Survey

Aye, those who have made it past the first page can continue with it as it's still submitting responses, but anybody who can't will have to play the waiting game whilst I wait for SG to get back to me. >.<

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Old 6th May 2011, 08:11 PM   #12
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Default Re: EmptyClosets Upgrade - Survey

Hey guys,

I've removed the demographic questions as I think they seem to be causing the problems. Can those of you experiencing problems try and enter the info again and get past page 1?

Thankies!

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Old 6th May 2011, 08:13 PM   #13
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Default Re: EmptyClosets Upgrade - Survey

When I clicked on the survey link it told me I had completed it. D:
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Old 6th May 2011, 08:45 PM   #14
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Default Re: EmptyClosets Upgrade - Survey

Oh look, I can't find the right places to post stuff.

Same thing, still gives me the "already completed it, bro!" message.
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Old 6th May 2011, 09:09 PM   #15
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Default Re: EmptyClosets Upgrade - Survey

Same "you have already completed" message...
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Old 7th May 2011, 04:46 PM   #16
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Default Re: EmptyClosets Upgrade - Survey

Hey peeps,

Unfortunately it looks like SurveyGizmo will not be able to fix the problem until they open on Monday, but surveys appear to be coming in without problems now so I am going to try and gather more responses in the mean time.

On Monday I will get the surveys deleted from those of you who were having problems and hopefully that will allow you to complete the survey in full. If that doesn't work then I'll just have to link you to the back-up copy located elsewhere and hope that will allow you to complete it, and then try and find a way to merge your results with everybody else. You will get a chance to complete it, I'm just not sure how things will play out until Monday!

Thankies.

Martin.

PS. If anybody else is having problems then let me know.
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Old 7th May 2011, 10:14 PM   #17
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Default Re: EmptyClosets Upgrade - Survey

It just worked for me.
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Old 11th May 2011, 07:22 AM   #18
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Default Re: EmptyClosets Upgrade - Survey

Hey peeps,

If any of you have previously had problems and are still unable to complete the survey then either post here or PM me and I can give you a link to a back-up copy of the survey.

Martin.
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Old 11th May 2011, 09:53 AM   #19
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Default Re: EmptyClosets Upgrade - Survey

Nope I cleared the survey with no more problems.
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Old 13th May 2011, 07:45 PM   #20
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Default Re: EmptyClosets Upgrade - Survey

Hey everybody,

Thanks for the replies so far. We've got just under 150 completed surveys and tis all looking fantabulous!

If anybody hasn't completed it yet then it would be greatly appreciated if you could. The survey will be closing in the next few days so that I can analyse all the feedback and start the next stage of upgrade planning.

Thankies!

Martin.
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