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Website Down?

Discussion in 'Empty Closets Help and Feedback' started by Naren, Mar 5, 2013.

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  1. Naren

    Naren
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    Wanna see me? Buy a telescope.
    No idea what happened, I couldn't get on EC until just now, it kept saying it was down. Tech issue or EC-side problem?
     
    #1 Naren, Mar 5, 2013
  2. LailaForbidden

    LailaForbidden
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    This happened to me too D:
     
    #2 LailaForbidden, Mar 5, 2013
  3. MtnFr3sh

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    Same here! I mean, it loaded the home page sometimes but I could not access anything else.
     
    #3 MtnFr3sh, Mar 5, 2013
    Last edited: Mar 5, 2013
  4. Oddish

    Oddish Guest

    Yep, same problem here. It wouldn't show up on my phone nor my computer for awhile.
     
    #4 Oddish, Mar 5, 2013
  5. Capichino

    Capichino
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    Ya that happened to be 2 I wasn't shure what happened
     
    #5 Capichino, Mar 5, 2013
  6. Just Jess

    Just Jess
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    Between noon and 8 central time for me. I'm way more of an addict than I thought I was.
     
    #6 Just Jess, Mar 5, 2013
  7. Winfield

    Winfield
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    mine too... i thought our IT blocked it lol...
     
    #7 Winfield, Mar 5, 2013
  8. Maddy

    Maddy
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    There were some database issues. I don't know any more details, but Chip will let everyone know if there's anything more to tell.
     
    #8 Maddy, Mar 5, 2013
  9. Just Jess

    Just Jess
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    #9 Just Jess, Mar 5, 2013
  10. thegaymer

    thegaymer
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    yeah same here. I could sign in but i couldnt open up any threads.
     
    #10 thegaymer, Mar 5, 2013
  11. Dublin Boy

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    Me neither :slight_smile:
     
    #11 Dublin Boy, Mar 5, 2013
  12. Chip

    Chip
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    Three separate problems.

    The data center where our servers are housed had a power problem, which took nearly all of the servers in the data center (including ours) offline.

    When they solved the power problem, the power failure had caused many file corruptions in the servers that had to manually be corrected.

    Then, once the file corruptions were fixed, there were issues with connections to our database server.

    All in, I think we were down for about 8 hours. This is extremely unusual for our provider, who has the reputation for being one of the most reliable web hosts in the business.

    Hopefully that's the end of it. :slight_smile:
     
    #12 Chip, Mar 5, 2013
  13. Daydreamer1

    Daydreamer1
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    I got worried that it was a problem on my end since my net has been having problems for a while. Thankfully it's back up and let's hope it stays that way. I was experiencing forum withdrawls.
     
    #13 Daydreamer1, Mar 5, 2013
  14. Dublin Boy

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    Me too :lol:
     
    #14 Dublin Boy, Mar 5, 2013
  15. SaleGayGuy

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    Thanks to the EC tech guys for gettiing the site back up after the power outage.

    Sale Gay Guy
     
    #15 SaleGayGuy, Mar 6, 2013
  16. RainbowMan

    RainbowMan
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    Being a tech guy myself - a power outage? In a datacenter? Does not compute. I've seen a catastrophic power issue in a datacenter exactly once in over 10 years of doing this. Trust me, it's no fun. Planned powerdowns are no fun, either - but that's another story :slight_smile:

    Hopefully this was an isolated incident, sounds like it was :grin:
     
    #16 RainbowMan, Mar 6, 2013
  17. HelmetBoi

    HelmetBoi
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    Neither did the data centre, evidently! :icon_bigg

    Sorry, I'll get me coat... :lol:
     
    #17 HelmetBoi, Mar 6, 2013
  18. Chip

    Chip
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    They had a massive failure with their uninterruptable power supply grid. Apparently a software update propagated through the network of UPSs, and cause them to believe there was a large power spike that wasn't really there, so the whole network shut down, but the auto-shift to generator power didn't occur for some reason. This data center is huge on redundancy, and they are now investigating why the in-place redundancy didn't work as planned. That outage lasted less than half an hour; it was bringing up all the routers and servers that ungracefully shut down that took all the time.
     
    #18 Chip, Mar 6, 2013
  19. All Star

    All Star Guest

    The site is still going in and out for me. Something on my end? I've reset my router and cleared my cookies and cache.
     
    #19 All Star, Mar 6, 2013
  20. LEZmis4

    LEZmis4 Guest

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    I really didn't realize how addicted to this site I had gotten...lol. I missed all of you! (&&&)
     
    #20 LEZmis4, Mar 6, 2013
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