New HP laptop, quality control needed - Empty Closets - A safe online community for gay, lesbian, bisexual, transgendered people coming out

WhiteFox · 10th Mar 2011, 01:09 AM

So I purchased a from HP. HP pavilion dv6-3143. I chose this model because it was a fair price (600) and it had a separate video card and not a video card integrated in the mobo. The model with the integrated graphics was about 100 bucks less. Anyways, I open the box and the first thing I notice is the bottom of the laptop has a small door revealing where the ram is and it wasn't screwed in properly, half of the door was jetting out. So I unscrewed it, and then screwed it back in correctly. Then I notice that the main piece which connect the keyboard to the entire chassis was popping up and I had to force it down and clip it in myself. THEN I see the same problem on the back of the screen, plastic not pushed in fully. This has definitely left a bad taste in my mouth but overall the performance is excellent. As long as these small overlooks are the only problem with the machine then I am totally fine, but I couldn't believe how many small problems were present on a brand new laptop. Come on HP.

Fox

GhostDog · 10th Mar 2011, 11:41 AM

Heh.

I'm actually waiting on shipping supplies to send back my last HP laptop to get a replacement. There was a problem with some element in the video chip coming unseated in ALL UNITS of a handful of their models around a certain time, which eventually lead to the death of the laptop. It took a class action lawsuit to get HP to do anything about it, too. (Despite Nvidia themselves giving a bunch of money to companies that put that particular faulty graphics chip in their laptops.) So I've been stuck with a barely-functioning laptop for around a year. Huge pain in the ass and their tech support was not helpful.

I'm not ever spending money on an HP laptop again, basically.

Connor22 · 10th Mar 2011, 11:55 AM

oh that's just the ninjas trying to figure out where the best place to put a bomb is, fortunatly there wasn't enough room so they gave up. Silly ninjas.

10th Mar 2011, 01:09 AM	#1
WhiteFox Banned Gender: Male Orientation: Bisexual Out Status: All but some family Location: Az Lake Havasu Age: 22 Posts: 231 Join Date: Jul 2008	New HP laptop, quality control needed So I purchased a from HP. HP pavilion dv6-3143. I chose this model because it was a fair price (600) and it had a separate video card and not a video card integrated in the mobo. The model with the integrated graphics was about 100 bucks less. Anyways, I open the box and the first thing I notice is the bottom of the laptop has a small door revealing where the ram is and it wasn't screwed in properly, half of the door was jetting out. So I unscrewed it, and then screwed it back in correctly. Then I notice that the main piece which connect the keyboard to the entire chassis was popping up and I had to force it down and clip it in myself. THEN I see the same problem on the back of the screen, plastic not pushed in fully. This has definitely left a bad taste in my mouth but overall the performance is excellent. As long as these small overlooks are the only problem with the machine then I am totally fine, but I couldn't believe how many small problems were present on a brand new laptop. Come on HP. Fox

10th Mar 2011, 11:41 AM	#2
GhostDog is Spartacus. Full Member Gender: Female Orientation: MAGICAL. Out Status: The hiiills are aliiive with the sound of muuusic! Location: DFW area, Texas Age: 24 Posts: 2,503 Join Date: Apr 2009	Re: New HP laptop, quality control needed Heh. I'm actually waiting on shipping supplies to send back my last HP laptop to get a replacement. There was a problem with some element in the video chip coming unseated in ALL UNITS of a handful of their models around a certain time, which eventually lead to the death of the laptop. It took a class action lawsuit to get HP to do anything about it, too. (Despite Nvidia themselves giving a bunch of money to companies that put that particular faulty graphics chip in their laptops.) So I've been stuck with a barely-functioning laptop for around a year. Huge pain in the ass and their tech support was not helpful. I'm not ever spending money on an HP laptop again, basically. __________________ <3 Kirah, who may or may not be made of delicious candy (and the lesbians)

10th Mar 2011, 11:55 AM	#3
Connor22 Stopped being (as) vague Full Member Gender: yes Orientation: up the bender Out Status: burned Narnia :D Location: Norn Iron Age: 17 Posts: 1,547 Join Date: Nov 2009	Re: New HP laptop, quality control needed oh that's just the ninjas trying to figure out where the best place to put a bomb is, fortunatly there wasn't enough room so they gave up. Silly ninjas. __________________ Kindness is a gift. Share it.